Establish the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards;
The design and implementation of new solutions and improving the resilience of the current environment;
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation;
Undertaking data network fault investigations in local and wide-area environments, using information from multiple sources;
Securing network systems by establishing and enforcing policies, and defining and monitoring access;
The support and administration of firewall environments in line with IT security policy;
Identify, recommend and prioritise network features and applications
Conduct research into current and emerging network technologies and issues in support of network development efforts
Determine plan layout for new hardware or modifications to the existing layout.
Recommend network solutions for short, medium and long-range network projects.
Monitor and report on network traffic and performance
Monitor and report on hardware/software usage and status
4. People Management
Work with vendors to resolve complex network problems
Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
Provide on-the-job training to new department staff members
Key Performance Indicators
Outsourcing & IT consulting costs as %Total IT Budget
2. Internal Process
Average time to complete projects (Upgrades, repairs etc)
Customer satisfaction ratings
Solutions fit to end-user requirements
Knowledge of Islamic Banking
Qualification & Experience
- First degree in Computer Science/Engineering, Systems Engineering or Business-related discipline with strong Information Systems component
- Systems Administration/System Engineer certification in Unix and Microsoft.
- Four to six years Network System Administration experience
Experience with Ghost, BigFix, and McAfee desktop security products
Windows 7, Mac OS X, Google Collaboration Apps and Office 365
Active Directory maintenance and Exchange 2007 & 2010
Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
Client PC connectivity - ethernet, TCP/IP and VPN
Accuracy and attention to details