Medical Sales Representative

Anonymous Employer

Job Summary

He/She will have responsibilities for product development, customer engagement, execution of local campaigns in addition to sales performance and budget responsibility for the region. The role will be pivotal in creating an outstanding company image for company products, aligning to company’s ambition to become a pharmaceutical leader in trust and reputation. To this end she/he must ensure full compliance with local legislation, and build transparent and constructive partnerships where appropriate.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

-Reporting to the Regional Key Accounts  Manager, the MR will be responsible for executing the portfolio strategy for company’s current in-line brands in the region with key responsibilities for:

-Demand generation, Promotion and Sales of company products /services in a territory or geographical area.

-Developing and maintaining relationships with KOLs, HCPs and other customers within the territory

-Developing and Managing accounts with a view to driving sales and achieving set targets in the territory.


Key responsibilities:

  1. Developing territory business plan and delivering results

  • Develop monthly sales plan to enable the delivery of sales expectations in respective territory

  • Implement tactical plans and campaigns with key internal stakeholders in your territory, capable of delivering significant growth with a portfolio of in-line brands 

  • Ensure that business plan meets agreed targets while expenses remain within budget.

  • Ensure proper monthly accounts reconciliation with respective accounts according to Company policies.

  • Develop and Manage new  accounts: retail, clinics and hospitals

  • Ensure incremental growth in customer base of respective accounts

  • Resolve customer complaints in a timely manner to maintain trust

  • Ensure timely products’ delivery to Customers/Accounts

  • Ensure proper accounting and monthly reconciliation of all customer transactions in the territory

  • Provide monthly, quarterly and annual business reports to KAM

Customer Engagement

  • Ensure proper territory mapping, customer segmentation and targeting across all portfolios within the territory

  • Recruit and Develop a robust customer base

  • Day to Day detailing of company products and supportive scientific information to HCPs 

  • Development and engagement of KOLs and other HCPs

  • Implementation of clinical meetings and other promotional activities/campaigns

  • Forge valuable customer relationships with Territory Accounts and Customers

  • Documenting customer visits and field activities through weekly and monthly reports, using company approved templates

  • Ensure that all activities and behaviors are in accordance with local legislation and Support Company’s goal of becoming one of Nigeria’s most trusted pharmaceutical partner.

Forecasting, Monitoring & Evaluation

  • Assess territory business accounts and key stakeholders (HCPs, pharmacists, nurses, retailers etc) in order to:

    • Support annual, quarterly and rolling monthly in-market forecasts for all brands

    • Highlight any changes versus forecast and proffer solutions to any shortfall. 



Main interactions:

Internal

  1. Local functions: Reps, Regional KAM, National Managers & External Consultants, Sales Admin,Finance, HR

External

  1. HCPs, Pharmacists, Nurses, Key Opinion Leaders

  2. Key accounts, Procurement Agencies & Institutions

  3. Retail(Large retail/Chain)

This role requires travels within your territory.

Qualifications

  

Role requirements:

  1. Bachelor's degree in Nursing, Pharmacy, Life Sciences.

  2. Proven medical sales experience will be a plus

  3. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

  4. Valid driver's license.

  5. Strong negotiation skills.

  6. Excellent organizational skills.

  7. Effective communication skills both written and verbal: Fluency in English (and one or more local languages could be beneficial)

  8. Exceptional customer service skills.

  9. Persuasive and resilient.

  10. Prior experience with Customers/Accounts in respective territory will be beneficial

  11. Ideally with an entrepreneurial mindset, a self-starter and excellent problem-solver

  12. Ability to plan an prioritize own work to meet quality standards and deadlines

  13. Desire to work as part of a small, cohesive and collaborative team

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