Rhizome Consulting

Medical Office Administrator

Rhizome Consulting

Admin & Office

Healthcare NGN 75,000 - 150,000 Negotiable
New
2 weeks ago

Job Summary

The position holder serves as the first point of contact between customers/patients and the Hospital. The successful candidate is responsible for providing an excellent customer experience. The position holder would ensure seamless operations by carrying out various routine clerical, administrative, and medical examination duties as required.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

Responsibilities:

  • Perform reception duties, greeting and welcoming patients promptly, warmly, and professionally as they come into the Facility.
  • Answering phone(s) in a polite, consistently professional manner, using proper telephone etiquette.
  • Promptly address patient queries by relaying needed information to the patient.
  • Provide support to patients to complete the necessary forms and documentation where required.
  • Keeping patient appointments on schedule by informing appropriate clinical staff of patients’ arrival or reminding them of patient build-up and service delays.
  • Respond to emergencies when patients are in distress.
  • Scan, print, and/or email documents to patients/clients or clinicians when required.
  • Store completed work in designated locations and formats (electronic and/or hard copy files etc.) and perform backup operations when required or requested.
  • Manage the retrieval of medical data from patient files on request
  • Any other duties as assigned by the Head, Operations & Business Development.



Requirements:

  • A certified Auxiliary Nurse
  • Knowledge of the use of Electronic Medical Records(EMR) or Healthcare Management Systems (HMS) will be an advantage
  • A minimum of 3 years of relevant experience
  • Strong customer orientation and very good communication & interpersonal skills
  • Must be familiar with office machines e.g. phones, computers, printers, scanners, copiers, etc.
  • Must be able to multi-task; capable of handling several issues simultaneously to deliver results and meet deadlines.
  • Diagnostic and problem-solving skills
  • Emotional intelligence 

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Lorem ipsum

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

4 months ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Follow us On:
Follow us on FacebookFollow us on InstagramFollow us on LinkedInFollow us on TwitterFollow us on YouTube
Get it on Google Play
2023 Jobberman