Job Summary

Our client is looking for a commercially driven Marketing and Sales Associate with creative flair who is passionate about fashion, culture, art, and storytelling across all customer touchpoints. The role will specialize in marketing, content creation, and sales. The candidate will require deep knowledge of the Nigerian fashion market and our customer’s lifestyle, key marketing platforms, and the ability to identify and track relevant marketing metrics – with a core understanding of online customer engagement. The ideal candidate is a people person with great customer service skills and storytelling creativity. Ultimately, you should be able to translate our brand DNA locally and across all projects and platforms.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

  • Work with the Creative Director and Head of Communications to reflect the core brand DNA across all customer touch points and market localizations – overseeing content strategy for all uses incl. social media, editorial, website, e-commerce, newsletters, display, affiliate, special projects.
  • Manage and create editorial and social fashion content and assets to support brand marketing, social media, CRM, e-commerce and PR teams. Ensuring assets are shared cross-departmentally to ensure that all content is utilized efficiently and cohesively.
  • Propose and help create fresh opportunities, unique content, brand partnerships and messaging that achieves cut-through in a crowded market to set the brand apart.
  • Develop and execute monthly content calendars, including the social media calendars.
  • Plan and maintain newsletters and website content rotation, liaising with development and Sales departments to stay updated on new products and features.
  • Discovering newness and staying up-to-date with digital technology and trends
  • Provide exceptional customer service experience and serve customers according to The Ladymaker selling ceremony.
  • Build and strengthen relationships with customers, deal with different nationalities and personalities and always put the customers at ease
  • Manage the visual display of the products in accordance with The Ladymaker visual standards
  • Discuss with clients and give advice on general trends in fashion and developments in the market, showing passion for fashion and luxury products
  • Use a strong knowledge of The Ladymaker products and services to deliver exceptional customer services and sales
  • Host Custom Order fittings

Requirements:

  • Excellent customer service skill and a deep passion for fashion and lifestyle. A customer-first focused person - ensuring the client receives a great on-brand experience before, during and after-sales
  • Be passionate about digital technologies
  • Have proven experience in retail, marketing or social media, with at least 3 years of relevant experience in sector
  • Highly organized and driven with meticulous attention to detail
  • Excellent communication skills – written and oral – and highly computer literate
  • Knowledge of marketing channels
  • Attention to detail and ability to multitask
  • Ability to work independently and across a team
  • Degree in Marketing, Communications or a relevant field
  • Proven experience of internet / interactive copywriting within the fashion, editorial or related industry.
  • An understanding of the online interactive experience.
  • Experience working in a fast-moving entrepreneurial environment with competing deadlines and priorities.
  • Ideally magazine / editorial experience.
  • Willingness to learn and develop new skills
  • Saturday work is non-negotiable
  • Must live in the Lekki Axis

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