Senior SME Marketer

Responsibilities:

• Drive SME credit (Loans & Advances) ranging from 10 million to 50 million Nigeria Naira across Nigeria.
• Achieve and develop, and lead the implementation of the SME Segment strategy in line with the overall Retail Loan Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth and acquisition of new customers for the SME through the creation, development, and maintenance of high-quality advisory relationships.
• Build and maintain productive and strategic relations with customers/suppliers/line managers/stakeholders to drive the development and delivery of business solutions and revenue growth for the SME Segment.
• Drive customer-led propositions for the SME Loan Segment by developing a pipeline of value-adding customer solutions to include customer experience, products, and service offers.
• Ensure strong cross-selling of existing and new SME Loan products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
• Championing the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
• Maintains a detailed and current understanding of the industry; (at SME loan, current market structures; regulatory requirements, and issues) to ensure that opportunities are realized and the risks mitigated.
• Ensuring timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements whilst maintaining the quality of the SME portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Ensure compliance with the Bank’s policies, procedures, and regulatory requirements.
• Lead, motivate, and continuously develop a credible high-performing SME team.
• Meet the monthly objective of loan disbursement.
• Identify Risks and provide treatment plans for them.
• Seek for and identify opportunities that can be exploited.

General:

• The Employee may also be required to perform duties not directly related to their area of experience or expertise, in which case proper instruction will be provided.
  
• Ensure that the highest ethical standards are maintained in all activities
• Conduct himself in a dignified and respectful manner that reflects well on the Employer and sets an example for other employees.
  

Requirements:

• University Degree in a Business-related field. An advanced degree will be an added advantage.
• Minimum of at least 6 years’ experience in SME Sector 2 years of which must have been in a leadership position.
• Professional Product Development or Project Management Qualification.
• Must have hands on experience in Credit Analysis &, Administration, Sales, Relationship Management.
• Customer Service, commercial, and product development functions of a commercial bank at the managerial level.
• Demonstrated consistent high performance in role(s) held in the last three years.
• A thorough knowledge of Small and Medium Enterprise (SME) Products, Retail Banking products and services.
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business, and develop strong business relations.
• Strong leadership skills with demonstrated competencies in championing high-performance management.
• Membership of a Marketing professional body will be desirable.
• A good understanding of risk, credit policies, and procedures.
• Excellent planning, Organization, problem-solving, and analytical skills.
• Proven working experience as a Loan Officer will be an added advantage.

Location: Lekki, Nigeria