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MANAGER OPERATIONS

Anonymous Employer

Job Summary

Manages all area of telecommunications (Operations, Projects and new business). Responsibilities include day-to- day administration of all activities. Prepares long and short-range budgets and work plans. Monitors adherence of the business approved budgets and work plans.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 10 years

Job Description/Requirements



1. JOB PURPOSE
  • Plan, Control, Manage, Support and Track day to day network power and passive operations, power upgrades and energy Opex reduction to ensure continuous Optimal power availability of 99 % (and above) and Reduced network Operating expenses to meet corporate targets.
  • Establish and enhance quality of engagement with Partners and Customers.

2. KEY ACCOUNTABILITIES
- Expected End Results (“WHAT”)
- (List the expected end results that must be achieved in order to fulfill the job purpose)
- Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?

Responsible for day to day management of all The company sites Passive, power Operations & Maintenance (O &M) , Power Upgrade, site fueling to deliver optimal availability

 Plan and coordinate swap and upgrades of power equipment such DG, AC & HVAC units, rectifier, batteries, transformers, stabilizers, power panels, inverters, UPS, Fire protection at switch sites/data centers, BSC, Back bones and BTS sites.
 Management of passive and power equipment data base
 Periodic audits of all installed power equipment in the network.
 Managing resolution of passive issues and crisis due to emergency/unexpected break down of critical network power equipment
 Management of spares and consumables to ensure availability of both critical and non-critical spares
 Power and fueling of sites
 Incidence management recommendations and follow up
 Develop and manage scope and SLA for passive and power equipment maintenance
 Set up and manage an efficient NOC
 Document and ensure adherence to processes and procedures
 Managing acceptance and signing of ATP documents, JCC and warranty certificates
 Develop maintenance schedule on all passive equipment at all BTS, BSC, Transmission, MSC etc
 Preventive Maintenance schedule, audit and tracking
 Development of BOQ for power equipment, creation of RFQ and RFP documents, review and verify invoices, progress payments, billings and job closeout.
 Provide design and support; suggest changes to specification and standards to regional personnel and vendors on preventive and corrective maintenance program on power equipment for more efficient operation.
 Assists GM with management of daily telecommunications operations of the cooperative. Participates in policy development and interprets and administers programs according to policies and procedures.
 Project/ Operations Planning and Scheduling: Plans, monitors and controls activities, proactively to maximize cash flow.
 Assures the commitment commitments to customer are met, in accordance with contract, develops new business, ensure timely payment from customer
 Encourages openness & respect, and build trust, confidence & loyalty with customers and partners.
 All other duties as assigned.

Prepare and manage the annual operating plans OPEX for all passive network systems
 
 Preparation of annual power budget on energy CAPEX and OPEX ofpower and passive equipment
 Monitoring, controlling and tracking all OPEX and CAPEX expenses made on approved budget
 Track and report achievement of Annual Operating Plan targets and report Opex savings achieved
 Seek OPEX and CAPEX approvals for passive and power related expenses
 Drive, monitor and control energy cost reducing projects – Hybrid, Solar, IPMS, PHCN etc
 Bring the innovation through best practice replication and optimizing energy cost
 Establish and enhance quality of engagement with Customers, Partners / Infra providers (by involving / carrying our pilots with partners / Infra providers for new innovations to achieve optimized Energy cost)
 Ensure key focus on recurring operating expenditure.

New concept development: Drive the end to end process, implementation and compliance to processes, procedures to ensure energy cost reduction

 Evaluate concepts for improved power performance for the network as well as cost reduction /optimizing network OPEX
 Co-ordinate the trials for new concepts (Hybrids, diesel CPH studies, solar, DC DG, etc). Analyze the results for the large-scale implementation
 Establishment of process for large scale implementations and guide / advice/review them during the process of implementation
 Align the resources (technology suppliers, users and O & M team) for
proof of concept study. Co-ordinate, supervise the implementation and review the results. Based on the review detailed action plan is made along with expected potential after implementation.

Build a capable and motivated team to create a high performance team environment

 To enhance Employee satisfaction and professional development by continuous employee engagement, training and development
 Develop and motivate team members through on the job coaching
 Establish performance expectations and regularly review individual performance
 Recommend appropriate rewards/recognition and penalties

3. SKILLS & KNOWLEDGE

Educational Qualifications & Functional / Technical Skills

 Sound knowledge of field operations within the telecommunication environment
 At least 10 years of experience in electrical and mechanical engineering with hands-on experience vis-à-vis generators and rectifiers.
 Capable of handling projects at national level on energy efficiency
 Possess good skills in operations and project management, energy management, energy planning for the existing and proposed facilities,
 Conversant to green-field projects on energy efficiency and renewable energy applications

Relevant Experience (Type of experience and minimum number of years)

 10 years of varied experience in energy efficiency, renewable energy and climate change
 At least 5 years managerial experience on power and energy in telecom field

Other requirements (Behavioral etc.)

 Entrepreneurial disposition in decision making and managing projects
 Technically sound
 Flexible and dedicated
 Ability to innovate and deliver value to business
 Ability to manage an outsourcing partner to effectively deliver on agreements
 Ability to motivate and lead both internal and external partners
 Impeccable integrity and character
 Go-getter
 Communication Skills
 Cost, process and automation Innovation

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