Manager Operations(Security)

Job Summary

Assists the Operations Team in security monitoring, vulnerability management, incident response, and security systems administration functions in ensuring they achieve close to zero incidents at clients’ sites.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 8 years

Job Description/Requirements

A security outfit requires the services of an experienced candidate for

Job Roles

The job roles of the Operations Manager include but are not limited to the following:

  • Define and operate all processes and tools to monitoring, detect, remediate, and contain security threats, including security monitoring, vulnerability management, security systems administration and security incident response.
  • Oversee the recruiting, deployment, training, development, and retention of highly qualified security operations personnel.
  • Manage the vulnerability management process by identifying and implementing tools for better management and tracking of the client’s site.
  • Manage internal and external resources that respond to security incidents and direct the efforts of internal staff to investigate and respond to escalated security events from the client site.
  • Ensure that all security resources are appropriately leveraged and prioritized to respond to security incidents as needed.
  • Provide awareness to the appropriate teams regarding potential and historical security incidents.
  • Provide weekly/monthly delivery of Information Security metrics and key performance indicators. 
  • Provide oversight for all change management procedures to ensure appropriate levels of security reviews are performed through the use of the internal system.
  • Interface with Management to support security objectives for change management and other IT operations for which there are defined security objectives, including Ensure best-practice Problem Management processes are followed in order to restrict repeat security vulnerabilities or incidents; Attend Change Control Board meetings to discuss changes in the organization in respect to security operations. 
  • Review various reports for both internal and external use; ensuring that the reports are timely prompt and concise.
  • Efficient management of corporate and individual client accounts
  • Oversee operations of the department, including logistics ensuring that it is well coordinated.
  • Carry out routine checks on guards/beats with the aim of detecting and correcting any lapses.
  • Build excellent client relationships between the Company and the clients
  • Generate reports as applicable (i.e. monthly, special obs, survey and clients report)
  • Prepare departmental reports of the preceding month and submit them to management on or before the 3rd of the following month.
  • Engage in revenue drive, collection of cheques/cash from clients and depositing same within 12hours in the Company’s account.
  • Attend to clients complaints with timely interventions.
  • Participate in marketing the Company’s services to prospective clients


  • A first-degree holder in any relevant discipline from a recognized university in or outside Nigeria. A post-graduate qualification will be an added advantage.
  • Possess a minimum of 8 years and above cognate experience, preferably in a private security sector. Foundation experience in the military, paramilitary and security agencies supported with valid documents, will be an added advantage. 
  • Membership of recognized security professional bodies will be an added advantage.
  • Must possess sound knowledge in security risk assessment, investigations, intelligence gathering etc.
  • Must be good in report writing, team cohesion and result-oriented.
  • Proficiency in computer applications especially Microsoft office.
  • Excellent communication skills (oral and written).
  • Must possess leadership skills.

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| Full Time |
NGN Confidential
| Full Time |
NGN Confidential