Job Summary

Providing strong operations supervisory oversight for the delivery of market-leading last-mile courier delivery services.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 6 years

Job Description

We are a large, professionally-run, integrated logistics company with multi-location presence across the country. In pursuit of our strategic objective of further expanding, and scaling up our operations to fully cover the entire courier value chain, we are looking to fill the following critical top and mid-level management positions in our establishment.

Key responsibilities:

  • End-to-end responsibility for daily courier operations
  • Scaling up, aggressively growing and consolidating the company‚Äôs last-mile courier business initiative
  • Daily activity supervision of all courier staff
  • Coordinating courier activities across various locations
  • Prompt and efficient resolution of all courier delivery issues and challenges
  • Proactive customer service assurance
  • Courier policy implementation and quality assurance
  • Effective operational supervision of all last-mile courier operations
  • Vigilantly monitor courier operations performance dashboard
  • Seamless automation of courier activities

Qualification and personal attributes:

  • B.Sc/HND qualification in a relevant discipline
  • Membership of Chartered Institute of Logistics and
  • The transporter will be an advantage
  • Not less than 6 years of extensive experience in similar role from a reputable, preferably international-brand courier service organisation
  • Proven substantive work experience in hands-on courier operations.
  • Strong grasp of modern courier service technology
  • Naturally intelligent person with unquestionable multi-tasking abilities

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