Manager - 3PL Expansion

Job Summary

The 3PL expansion manager will engage in a fully end-to-end perspective into the business of Jumia Services and will be in charge of expanding and improving Jumia’s 3PL marketplace across First Mile, Transportation, last-mile Physical goods, and OnDemand services. 3PL expansion manager will support the growth of Third-Party Logistics (3PL) and ensure we always have enough supply to cater to the demand.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Key Responsibilities:

3PL Expansion and Onboarding:

  • ​Build a pitch deck for different functions where 3PL are required
  • ​Create a full-year expansion plan and set weekly, monthly, quarterly targets and publish planned vs actuals
  • ​Train and coach the team of associates to execute the onboarding plan
  • ​Identify and define the critical capabilities needed to support Jumia’s Supply Chain strategies and ensure enough 3PLs are there to cover the needs
  • ​Lead the lead generation, conversion, and onboarding funnel.
  • ​Conduct role plays and focused group discussions with 3PLs
  • ​To prepare and evaluate the onboarding of 3PLs at an individual level
  • ​Own onboarding new 3PLs into the Jumia ecosystem including:
    • ​First Mile
    • Middle Mile/ transportation
    • Last-mile delivery- Physical goods and on-demand delivery
    • Any other as per business requirement
  • Reduce lead generation to onboarding time and solve 3PL issues during this stage
  • Ensure 100% compliance to the internal process of KYC, Contracts etc
  • Negotiate best prices with 3PLs in line with the payment structure defined
  • 3PL Onboarding flow:
    • ​Define rules of engagement and Identify your exact needs and establish clear goals and objectives with 3PL and internal teams
    • Roll out various initiatives for 3PL onboarding via Facebook, Instagram, and other channels.
    • Track and maintain feedback on the onboarding experience of 3PL Partners
    • ​Get the most out of your partners involved with strategic conversations and long-term planning.


  • ​A Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain 
  • ​Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
  • ​Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.
  • ​5 years minimum experience, preferably in a manufacturing, production, or distribution environment with a strong focus on logistics or alternatives supply chain
  • ​Clear understanding of Transportation Logistics network management, Retail or Customer Service processes, and priorities
  • ​You are highly goal-driven, use project management skills and work well in fast-paced environments.
  • ​Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required
  • ​Experience in strategy and complex network management

We offer:

  • ​A unique experience in an entrepreneurial, yet structured environment
  • ​The opportunity to become part of a highly professional and dynamic team working around the world
  • ​An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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| Full Time |
NGN 400,000 - 600,000