- Minimum of 2 years of proven working experience as a loan recovery officer in a financial institution.
- B.Sc. Degree in Marketing, Business Admin, or a related field.
- Familiarity with computers and banking applications/software.
- Solid understanding of direct/indirect lending products and practices.
- Excellent communication and interpersonal skills
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal-oriented environment.
- Willingness to work on Saturdays for home visitations
- Meet with loan applicants to identify their needs and collect information for loan applications.
- Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
- Complete loan contracts and teach clients on policies and regulations.
- Researching and resolving account discrepancies.
- Processing and recording transactions
- Maintaining records regarding payments and account statuses.
Location: Lagos, Nigeria