Job Summary

We are in urgent need of highly, skilled, experienced and dedicated individuals to monitor, follow-up on and recover our delinquent loans. A commission will also be paid on Monthly loan recoveries.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

  • Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with the Team Lead.
  • Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
  • Obtain background information on all accounts assigned to the Recovery Team and especially customer information etc…
  • Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
  • Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.
  • Prompt identification of unauthorized balances and follow up with Account Officers on early warning and remedial action on newly created Loans in the branch.
  • Monitoring and Recovering of Newly created / Expired loans.
  • Recovery of fully provisioned or written-off credit exposure and rehabilitate other impaired credit.
  • Ensure that properties, equipment and inventories held by the bank are properly insured.
  • Recommend accounts for classifications and declassifications and accounts to be written-off with justification.
  • Daily call memo and progress reports on negotiations with debtors in respect of repayment of indebtedness.
  • Negotiations/meetings with customers who want loan work out options such as refinancing, rescheduling and restructuring
  • Preparation of approval requests to management for negotiated settlements and follow up until account is fully settled and the balance written off.
  • Follow up on sale of securities deposited for collateral alongside the legal department after other remedial strategies have been exhausted
  • Follow up on release of security documents for Loans which have been fully regularized
  • Preparation and recommendation of strategies for recoveries on major assigned accounts to the Team Lead.
  • Collection on accounts assigned at the beginning of the year to ensure full repayment.
  • Give priority attention to regularize outstanding legal and documentation issues on assigned portfolio.
  • Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.

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