Key Account Manager, Advertising

Job Summary

Developing and sustaining solid relationships with key clients that bring in the most income for the company

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

  • Actively signing up new accounts to improve portfolio and drive the monetization agenda
  • Communicating and collaborating with the design, marketing, commercial, and logistics teams to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Grow revenue, education, and solution adoption with Key Accounts and Partners
  • Optimize campaigns and identify programmatic ways to do this at scale
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Operate as the lead point of contact for any and all matters specific to your client portfolio, including escalation and troubleshooting to resolve client issues
  • Gather clients and partner feedback to enhance ad products and the customer experience
  • Deliver consultative support and up-to-date education on our Jumia products and Services
  • Spot trends and business growth potential

Required Skills & Qualifications:

  • University degree and/or a masters or equivalent experience
  • 2 - 3+ years previous experience in agency account management or consulting
  • Exceptional communication and presentation skills
  • Strong team-working skills, ability to adapt to a fast-paced, work environment with a passion for making an impact
  • High level of comfort presenting key client issues in an effort to be the customer advocate at Jumia Advertising
  • Identify and leverage trends within the industry of expertise/focus
  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
  • Ability to effectively prioritize tasks and manage time, even under high demand
  • Client management experience an advantage​

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

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Lagos
| Full Time |
NGN Less than 75,000
2mos