IT Training – Centre Manager

Purpose of the Role:

• To deliver training and facilitate BCS courses at certificate, diploma, and PG Diploma levels
• To be responsible for operational activities, Operations Management & Training Quality at the Centre.
• To drive profitability and students’ enrolment

Job Responsibilities:

• Take full and sole accountability for the centre's training quality targets
• Oversee daily centre operations and centre activities through assigned staff.
• Design and implement centre operational and marketing plan aligned with the Design course contents materials and lessons
• Deliver both online and physical classroom lectures for certificate, diploma and PGD levels
• Ensure effective centre operations and unite the team under a common goal to make the centre profitable
• Build a business partner network
• Own centre-level decision-making of all people issues, financial decisions, resources, and other matters
• Manage development plan of centre team, ensure high employee engagement and support achieving their goals
• Responsible for maintaining infrastructure at the centre
• Initiate and manage Tie-ups with schools and colleges for collaboration with the centre
• Plan the Human Resources in the centre to achieve optimum utilization and productivity
• Direct management of the centre team, ensuring high employee morale, engagement, and clear plans for succession.
• Provide ongoing training and support for staff
• Handle disputes if any within the team and resolve them to the satisfaction of the organization.

Requirements:

• MSc or higher qualifications in IT, Computing
• Experienced delivery of Higher education courses
• Have profound business acumen
• Financial management – keeping budgets, managing expenses
• Skills for business planning and business ownership
• Sales and Marketing Skills
• Ability to effectively engage with high profile business partners and third
• parties - Customer focus
• Knowledge of programming and software industry