Job Summary

We are looking for an experienced and passionate network and systems support engineer to join our team.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities

·         Provisioning as well as supervision of, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This also includes the installation of new systems, rebuilding existing systems, configuration of hardware, peripherals, services, settings, directories, storage, etc. in accordance with customer/ government standards.

·         Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), network segments, and Internet and Intranet systems to ensure operability.

·         Evaluates a system’s performance and identifies user needs based on approved software per customer specifications.

·         Develops advanced technological ideas and guides their development to a final product or solution.

 

·         Ensures user environments are configured per requirements or baselines.

·         Ensures proper documentation for the corporate knowledgebase, including design, procedural and lessons learned. This also includes maintaining and updating existing documentation.

Skills and Qualification:

·         Strong Linux and Windows skills.

 

·         Proficiency in virtualization technologies e.g. VMWare

·         Expert knowledge in evaluating vendor products and making recommendations to purchase hardware and software.

·         Knowledgeable in setting up administrator and service accounts.

·         Knowledgeable in network security procedures, best practices, and implementation .

·         Ability to troubleshoot software issues and customer applications as required.

 

·         Excellent documentation skills are required.

·         Possession of relevant certifications e.g. Security+, CCNP, CCNA, Network+, MCSA is an added advantage.


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