Job Summary

To collaborate for the design, analysis and implementation of efficient IT systems. To gather feedback from end users for continuous process system and process improvement.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Key responsibilities include.

Field Support Functions

  • Deploy, configure, maintain and repair IT infrastructure – both software and hardware

  • Support all installations pertaining to all field locations, stores and the Head office

Administrative Functions

  • Communicate with stakeholders to understand their requirements

  • Develop and analyze functional specifications

  • Design efficient IT systems to meet business and technology needs

  • Coordinate developers to build and implement technology solutions

  • Integrate multiple systems and reconcile the needs of different teams

  • Gather feedback from end-users about system performance

  • Plan and oversee projects (e.g. upgrades, hardware/software installations)

  • Provide advice and technical training to end-users as required

  • Keep abreast of technology trends and developments

Knowledge Requirement

  • Demonstrates ability to troubleshoot hardware, software and network problem

  • Knowledge of Project Management

  • Knowledge of databases, system security and troubleshooting

  • Knowledge of network operations and management 

  • Knowledge of systems design and development process

  • Knowledge of various ERP

  • Knowledge of the QSR/Food Industry practices 

Job Specification – Educational/Experience Requirements

  • A good first degree in Computer Science, Computer Engineering, Information Technology or related areas 

  • Minimum of 2 years experience in a similar role, especially in the QSR/FMCG sector 

  • Membership of CISCO or any other IT-related professional qualification is an added advantage

    SALARY: 120-130k

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