Job Summary

We are seeking a results-driven Human Resources Manager to join our workforce to support the business by being a trusted partner to the stakeholders and staff. The HR Manager will act as a primary point of contact, an advisor on all people processes, procedures and initiatives. The manager will have both administrative and strategic responsibilities, helping the business administer important functions such as staffing, compensation and benefits, training and development to address challenges of a fast-growing company, and making the company a great place to work in.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

RESPONSIBILITIES

  • Assist in the execution of the daily operational activities within HR Department and provide support and guidance to both managers and staff. This includes but is not limited to assisting in developing and executing people procedures and policies, development of people objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
  • Assist in administering benefits, compensation, and employee performance programs
  • Support managers in cultivating a high-performance, innovation-driven culture, and ensure that performance management experiences are effective and empowering, prioritizing fairness and objectivity
  • Support in ensuring legal compliance of HR policies and Nigeria employment regulations and applicable employment laws, and update policies and/or procedures as required
  • Oversee and improve all administrative tasks for onboarding, new hire orientation, and exit interviews, including ensuring up to date data in HR information systems and auditing for accuracy and compliance
  • Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
  • Work closely with the payroll team to effectively ensure timely payroll processing, including updates to employee files, bonus/incentive pay, tracking vacation/sick leave, exceptions and benefit changes
  • Connect managers and staff to compelling learning opportunities to address mentorship, coaching for performance and growth, advising on career opportunities
  • Monitor and implement, in close conjunction with the General Manager, staff retention, career and succession strategies. Work proactively to identify underperformance and thoughtfully address it professionally and swiftly
  • Participate in Employee Experience measurement programs, action planning and champion the cause of employee experience as a measure of leadership
  • Support coaching and development of leaders/managers on how to inspire and influence their teams as well as improve on their communication practices
  • Assist in the communication, interpretation, and upkeep of employee handbook and organizational chart
  • Share knowledge and insights with the wider People team to help shape best practice from a people perspective.


Experience, Skill and Competencies

  • Have a strong sense of business ethics and the ability to appropriately handle confidential information
  • Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management – always thinking of the big picture
  • Have excellent interpersonal skills, stellar emotional intelligence with a specific focus on self-moderation, cultivating relationships and empathy
  • Have exceptional communication skills both verbal and written, ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill
  • Have the ability to create effective working partnerships with senior leaders challenge the thinking of others in respectful and thoughtful ways, influence upwards
  • Have a strong interest in leveraging data to inform decisions and can draw insights from data to improve processes, employee engagement and policy alignment across the business
  • Able to design and implement employee engagement strategies that will meaningfully impact the individual and organization experience
  • Have the ability to coach employees and management through complex, difficult issues
  • Able to identify process and compliance gaps in HR practices, escalate and work with COO to build action plans to address and improve employees experience
  • Have knowledge of the country’s employment regulations, e.g. labour/employee relations statutes and the capacity to apply them to the company

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