• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Skills

• Strong knowledge of the use of industrial cleaning equipment and products
• Strong working knowledge of timekeeping software and spreadsheets
• Attention to detail
• Good organisation skills
• Excellent communication skills
• Excellent interpersonal skills
• A Bachelor’s Degree in any field
• A relevant specialisation certificate is an advantage