Job Summary

A Four Star Boutique hotel in Ikoyi, Lagos, is seeking to employ the services of an experienced Laundry Man with the following set skills, qualification and attributes:

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Job Overview

  • Perform all housekeeping/Laundry duties,
  • Stock and maintain Housekeeping carts and storage rooms.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Meet, greet, register, assign and issue room keys to guests, and escort guests to their rooms
  • Resolve guest complaints, ensuring guest satisfaction.
  • Aim to exceed all guest expectations at all times to ensure they feel welcomed and have a desire to return.
  • Clean assigned guest rooms and public areas in compliance with standards.
  • Demonstrate and promotes a strong commitment to providing the best possible experience for our guests and employees.
  • Balance all money received with daily revenue report generated from the system. Verify and identify discrepancies before closing.
  • Offer guest assistance when needed whenever possible.
  • Comply with all safety and security policies in accordance with Company standards.

 

Key Deliverables

  • Openness to tight and adjustable deadlines
  • Must exhibit good Knowhow of cleaning gadgets and chemicals
  • liaise with relevant departments on maintenance process and guest requests

 

Education/Qualification

  • Minimum of two  (2)  years’ experience in the hospitality business
  • Minimum qualification of OND certificate
  • Good Knowledge of Microsoft office

 

Personal Attributes 

  • Good planning and organizing skills.
  • Demonstrate great attention to details
  • Good Mannerism and relationship management
  • Honest and trustworthy and hardworking
  • Demonstrate good problem solving skills
  • Ability to multi-task


 

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