Hotel Supervisor

Job Summary

We are looking for a Hotel Supervisor who will assist the Hotel Manager in managing employees and for planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities.

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities;

  • Assist Hotel Manager with the following
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Ensuring compliance with health and safety legislation and licensing laws
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments
  • Handling customer complaints and queries
  • Oversee personnel including receptionist, and office employees
  • Liaise with Catering Supervisor on kitchen issues
  • Assist with control of hotel resources and reduction of expenses
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Recruiting, training and supervising staff
  • Planning maintenance work, events and room bookings
  • Coordinate with external parties including suppliers, travel agencies, and conference planners
  • Inspect all hotel bedrooms for cleanliness and readiness weekly. 
  • Inspect and correct all public areas daily

Job Requirement:

  • Minimum 2 to 3 years experience in a 4 or 5-star Hotel
  • Minimum OND In Hotel and Catering Management
  • A high level of expertise in Housekeeping to international standards is essential
  • Experience in managing 20 staff or more
  • The hotel is based in Ibadan. Oyo State residency is important
  • Good communication and interpersonal skills.
  • The ability to motivate other members of staff
  • The ability to work well as part of a team.
  • Good leadership skills
  • The ability to discipline other members of staff.
  • Computer literacy and experience of Microsoft Office (Word, Excel)
  • Ability to manage social media sites

 Salary:  NGN 45,000. Possible review after probation period.


Please DO NOT APPLY if you do not have Hotel/Catering Education and experience

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