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1 week ago

Job Summary

We seek to hire a suitable candidate to fill this position. Hotel supervisors are in charge of overseeing the day-to-day operations of the hotel. They ensure that all staff members are performing their duties properly and that guests are having a positive experience while staying at the hotel.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
  • Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
  • Supervising the activities of employees at the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
  • Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
  • Ensuring that all guests are safe and secure while staying at the hotel


Requirements:

  • Minimum academic qualification of an HND in any related discipline 
  • Minimum of 5 years of proven work experience
  • Excellent interpersonal and people skills
  • Proficiency in using collaboration and productivity tools

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