We are looking for a Hotel manager who will be responsible for managing employees and for planning, marketing, coordinating, and administering hotel services such as catering and accommodation facilities.
- Minimum Qualification:Degree
- Experience Level:Mid level
- Experience Length:3 years
- Oversee personnel including receptionists, kitchen staff, and office employees.
- Monitor employee performance and conduct regular evaluations to help improve customer service.
- Collect payments and maintain records of budgets, funds, and expenses.
- Welcome and register guests once they arrive.
- Resolve issues regarding hotel services, amenities, and policies.
- Organize activities and assign responsibilities to employees to ensure productivity.
- Create and apply a marketing strategy to promote the hotel’s services and amenities.
- Coordinate with external parties including suppliers, travel agencies, and conference planners.
- Evaluate hotel performance and ensure compliance with health and safety rules.
- Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
- Bachelor’s degree in hospitality, business administration, or relevant field.
- A minimum of 3 years experience in hotel management or similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.cohesive reports with clear action items and insights
- Strong Oral & Written Skills
- Must be tech-savvy and social media compliant,
- Strong communication skills,
- Operational and marketing experience
- Must have impressive corporate personality and heights of 5.10 and above
- Excellent written and verbal communication skills
- Organization and planning
- Problem analysis and problem-solving
- Information management
- Formal presentation skills
- Good decision-making