Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills and have the ability to work in a fast-paced environment.
- Minimum Qualification:HND
- Experience Level:Entry level
- Experience Length:2 years
- Check-in/Check-out hotel guests
- Process all payments according to established requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the management team
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
This position may require flexible scheduling availability.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.
Alpha-Plus Hospitality is committed to employee development and displays that commitment with a formalised training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Alpha-Plus Hospitality from other organisations they too can build on that prior experience and find further growth opportunities within our company by utilising the tools and resources offered.
Team Member Wellness Program:
Rewarding Benefits Package:
- Health Care Subsidy
- Paid Time Off
- Paid Sick and Vacation Time
- Family Leave
Rewarding Hard Work:
- Incentive-based bonus program
- Employee discounts within our brand
- Discounts for friends and family within our brand
- Referral bonus program to ANY of our locations
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