Skills Assessment
New Featured
3 weeks ago

Job Summary

The role of the Head, Technical Application will be responsible for the identification, design and development of technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

  • Minimum Qualification:Degree
  • Experience Level:Management level
  • Experience Length:10 years

Job Description/Requirements

Responsibilities:

  • Oversees the application designing, development, and deployment based on the industry’s best practices.
  • Leads the team to develop standard applications and enterprise architecture that will meet and also exceed customers’ satisfaction.
  • Oversees and directs the effective deployment of developed applications to respective clients in line with company policy.
  • Provides oversight to cross-functional teams on required technical support during preparation, installation, and system maintenance, including troubleshooting and fault finding.
  • Oversees the timely resolution of application defects and issues in a professional manner.
  • Designs and implements various application system components in the massively scalable, high-performance platform.
  • Manages functional testing, system testing, and user acceptance testing for executed projects.
  • Interfaces with the product management team to help define the platform’s roadmap.
  • Communicates effectively with stakeholders to manage expectations.
  • Responsible for the team deliverables to meet project deadlines.
  • Serves as a decision maker for application project issues and the focal point person for escalations.
  • Oversees and ensures routine application and system upgrades including service packs, patches, hotfixes, and security configurations are carried out in line with the company’s policy.
  • Prepares user and operating manuals and technical documentation for both new projects and developed applications.
  • Manages the training of end users on the use of developed and deployed applications.
  • Designs and develop a database using different database applications based on clients’ needs or request.
  • Delivers Proof of Concepts (POC), Product presentations, and demonstrations.
  • Provides answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Collaborates with sales services, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
  • Implements appropriate procedural and technical access control mechanisms, participate in security incident management, security assessments, and vulnerability testing, and make recommendations for corrective actions.

 

Requirements:

  • A first degree in Information Technology, Computer Science, or a related technical field. A master’s degree would be an advantage 
  • Relevant Certification would be an added advantage
  • At least ten (10) years of  experience with at least five (5) years at the senior management level including having worked in the Fintech industry and being familiar with technical sales and support
  • Experience in Agile frameworks and regression testing desired
  • Business communication, leadership, and project management skills.
  • Vendor relationship and negotiating skills.
  • Strong coaching and team leadership skills.
  • Process driven, with strong analytical and planning skills.
  • Strong knowledge of Golang and React tools including React.js, webpack, enzyme, Redux, and Flux
  • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Ability to code reviews of team members.
  • Have built a Fintech solution used across PAN Africa

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