Head, Operational Risk

Responsibilities:

Develop and implement a comprehensive business and operational risk management framework.

Identify key operational risks and develop mitigation strategies.

Ensure alignment of risk management strategies with the organization’s business objectives and regulatory requirements.

Conduct regular risk assessments to identify potential operational risks and their impact on the organization.

Conduct routine risk assessments to identify areas of potential non-compliance and loss vulnerability

Develop corrective action plans for resolution of problematic issues, and follow up on identified remedial actions and internal control enhancements.

Develop and implement risk monitoring systems to track and report on key risk indicators.

Coordinating the Risk & Control Self-Assessment (RCSA) framework across the various business and support units.

Develop and implement fraud detection systems. Monitor transactions and behavior patterns to identify and investigate suspicious activities.

Conduct post-event analysis to identify lessons learned and improve risk management practices, policy development & compliance

Coordinate the establishment and maintenance and continuously improve risk management capabilities within the various business units.

Conduct training and awareness programs through one-risk-a-month on risk management procedures and practices.

Update policies regularly to reflect changes in regulations and business practices.

Requirements:

Academic Qualification:

• Bachelor’s degree in finance, Business Administration, Risk Management or a related field.
  
• Master’s degree is an advantage.
  
• Professional Qualification: Professional certifications in risk management, such as CRM, CRISC, ORM, etc., are preferred.

Years of Experience:

• At least 6–8 years’ experience in business and operation risk management, with specific experience in risk assessment, policy development, compliance, and fraud detection within the financial services industry.
  
• At least 3 years in a leadership/supervisory role.
  
• Competency: Strong knowledge of risk assessment, control frameworks, and regulatory compliance is required.

Skills:

• Analytical skills
• Communication skills
• Attention to detail
• Problem-solving skills
• Regulatory knowledge
• Interpersonal skills
• Technical proficiency
• Project management capabilities
• A commitment to continuous learning.