Head of Sales (Jobs)

Ringier One Africa Media (ROAM)

Job Summary

ROAM is Africa's most user-centric marketplace company. Connecting Africans to opportunities. We empower Africans through transparency and transform markets through technology. Your mission is to lead the core sales team to ensure that customers are acquired, satisfied and retained, the company’s financial targets are met and to create a world-class sales environment where the team is supported, coached and trained under your guidance.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 7 years

Job Description/Requirements

Key Responsibilities:

  • You are responsible for leading a sales team, and actively manage the current client base within your respective country 
  • You are responsible for creating and executing a comprehensive Sales Strategy 
  • Under your leadership, you are responsible for the team - ensuring repeat business from current clients and providing the best service and delivery 
  • You are expected to find new business for the organization and responsible for supporting your team to do the same 
  • It is your job to build and maintain relationships with existing and new clients and ensure that your revenue and jobs targets are achieved by doing this 

Functional: 

  • Develop and execute a strategic plan to achieve and/or exceed monthly and annual sales targets and grow our business 
  • Build and maintain strong, long-lasting customer relationships to drive retention 
  • Partner with customers to understand their business needs and objectives 
  • Effectively communicate the value proposition through the delivery of proposals and presentations 
  • Understand category-specific segments and trends in the recruitment landscape - working together with the BI team 
  • Align with HR on sales training calendars and ensure constant training and coaching of the team, including ongoing performance management
  • Set relevant performance outcomes (quarterly) for your team members to ensure that targets are met 
  • Keep a finger on the pulse of every deal, working with the Head of recruitment by creating a reporting cadence within your country

Key Relationships:

  • Working together with the product team to ensure ongoing training for the teams on the various products 
  • Work with the Marketing team on lead generation 
  • Other related activities and assignments as assigned by the supervisor 

Processes:

  • Set and manage all relevant meetings between the stakeholders to ensure that information is shared on a continuous basis 
  • Adherence to all policies related to your team 
  • Ensure 100% CRM compliance 

Reporting: 

  • You own the weekly sales reporting cadence - creating transparency around sales performance 
  • You co-create the of month-end report for the business with the rest of the management team 
  • You report weekly to the CEO 
  • You ensure that you and your team members consistently use and update the CRM. 
  • Together with the BI team, report on customer segmentation and trends as identified and advise on subsequent strategic initiatives and identified and approved by the CEO 
  • Report to Marketing on quality of leads and subsequent deal conversion
  • You hold regular sessions with Heads of sales in other markets to share and implement learnings 
  • CEO 
  • BI team members 
  • Head of Recruitment 
  • Heads of sales in other markets 
  • Marketing Team 
  • Product Team 
  • Finance Team

Qualifications and Relevant Experience: 

  • At least a BSC in a business-related discipline 
  • 7 years+ proven track record and experience in sales including at least 3 years in a managerial position 
  • Deep analytical and data analysis skills 
  • Proven business development experience ideally in a B2B context
  • Tech savvy, and comfortable with sales tools such as CRM and PowerBI
  • Experience with marketplaces/ digital technology is highly desirable
  • Experience selling B2B digital products is highly desirable 
  • Understanding of the H.R. recruitment functions is a plus

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