Head of Projects

Anonymous Employer

Job Summary

Provide contract and program leadership support to the Business Development Unit with respect to construction/ contract management, program management and new store opening service model design.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 10 years

Job Description/Requirements



Principal Duties / Responsibilities 

Retail/ New Store Opening

  • Manage and coordinate the successful execution of all new store openings, remodels and restructuring
  • Schedule and lead operational project team meetings and ensure follow-up of action items in support of new store opening.
  • Hands on involvement with new store set up to ensure stores are opened effectively and efficiently
  • Participate in cross-functional, retail development meetings to influence operational needs/requirements of upcoming locations.
  • Coordinate all activities to prepare stores for a smooth handover and disseminate information to key departments.
  • Responsible for holding internal and external stakeholders accountable for deliverables
  • Carry out visits as needed to review site readiness and manage all onsite setup, partnering closely with construction managers on site turnover and closeout of punch lists.
  • Identify areas of improvement within operations, process and policy and take the lead cross-functionally to improve efficiency
  • Align and optimize standard operating procedures across current and new stores in order to achieve consistency across all stores
  • Perform analysis upon completion of each project; evaluate the success of each project and determine best practices
  • Manage projects and effectively influence, negotiate and communicate with business partners including landlords, real estate managers, construction managers, architects and engineers and store design team members

Construction/ Contract Management

  • Oversee and direct construction projects from conception to completion; ensure that all projects are delivered on-time, within scope and budget
  • Carry out an in-depth review of projects to schedule deliverables and estimate costs.
  • Liaise with Architects, Engineers, Project Managers as necessary and review plans and blueprints as are applicable
  • Review on an on-going basis relevant project resources, project risks and related issues in accordance with the project plan and implement the appropriate mitigating measures as required.
  • Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
  • Ensure realistic allocation of resources and the execution of all planned logistics to ensure that projects are streamlined and milestones are achieved within time and budget.
  • Developing project scopes and objectives, involving all relevant stakeholders  
  • Lead all provider management services; ensuring providers deliver to agreed contracts and to financial, quality and performance requirements.
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Measure project performance using appropriate systems, tools and techniques
  • Create and maintain comprehensive project documentation
  • Decide suitable strategies and objectives for individual projects and construction


Program/ Project Management

  • Develop new programs to support the strategic direction of the organization.
  • Collaborate with all levels of management in implementing, monitoring, and reviewing organisational strategy. This includes ensuring inter-departmental collaboration beyond individual portfolios, particularly in policy production, carrying out organisational improvement initiatives
  • Develop a budget and operating plan for programs pioneered.
  • Develop an evaluation method to assess program strengths and identify areas for improvement.
  • Ensure that project goals align with company’s objectives
  • Create and manage long-term goals.
  • Review and ensure project management plans are documented in the format and content in keeping with business needs. 
  • Ensure goals are met in areas including customer satisfaction, safety, quality and team member performance for any new program developed.
  • Implement and manage changes and interventions to ensure project goals are achieved.
  • Produce accurate and timely reporting of program status throughout its life cycle.
  • Analyze program risks.


Job Requirements
Required Skills/Abilities:
  • 10- 12 years of related work experience, including project management, retail operations, and/or retail store experience
  • Experience in managing complex projects with a high level of Organization and attention to details and proven skills in problem solving and team building.
  • Track record of success in developing relationships with stakeholders, working collaboratively and leveraging influence to drive initiatives.
  • Ability to work with autonomy in a fast-paced and dynamic environment
  • Strong written, oral and communication skills
  • Ability to read construction drawings and design renderings
  • The ideal candidate will be responsible for handling construction projects, new store openings and managing the retail operations of the job.
  • Candidates with a background in commercial construction (Hotels and Malls), business development in retail stores will be considered
  • Must have Project Management Certifications.

Education
  • Bachelors degree in Architecture, engineering or project management related field required.
  • A professional certification in any related course would be an added advantage.
 

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