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Job Summary

The Head of Clinical Services oversees the clinical activities and operations of House of Refuge Clinic and supervises the work of the Medical team.

  • Minimum Qualification: MBBS
  • Experience Level: Executive level
  • Experience Length: 7 years

Job Description


  • Plan, implement and administer health programs and illness prevention activities to ensure that staff adopt healthy lifestyle and prevent disease.
  • Revise strategies and plans for the clinical department according to company standards for excellent service and growth.
  • Contribute to the development of policies/guidelines and management protocols for the promotion of best practice in the hospital.
  • Plan and oversee all patient care.
  • Liaise with HR in the recruitment of employees to ensure department is staffed with qualified personnel.
  • Liaise with Program Director in the provision of clinical training and opportunities to staff for continuous development.
  • Evaluate performance and discipline employees when necessary.
  • Monitor compliance to legal guidelines, internal policies and quality standards requirements.
  • Participate in prompt emergency medical response in order to render care and prevent disease and injury.
  • Respecting the privacy, dignity, needs and beliefs of patients, dependents and colleagues.
  • Committed to lifelong learning and audit to ensure evidence-based practice and maintenance of patient safety and quality standards.
  • Providing comprehensive general medical and surgical services.
  • Screening for various medical conditions.
  • First Consultant on Call- Attend to all emergencies and unforeseen contingencies.
  • Participate in SafeCare quality improvement plan.
  • Coordinate clinic activities including Detox, Nursing care 
  • Coordinate all clinical activities including nursing, pharmacy and Laboratory with support from the Corporate office
  • Coordinate all other operational activities for the Administrative team
  • Any other requirements as stated by Board and Program Director

Key Skills & Competencies

  • Bachelor of Medicine and Surgery (MB; BS Degree), 12 months housemanship & Residency completed.
  • 7 - 10 years’ experience `as a General Practitioner or Medical Doctor
  • Post residency experience under and without supervision as the Chief/Assistant Head/Head of Clinical/Medical services in a facility.
  • Proven experience as clinical/medical director, head of operations or other managerial position.
  • Professional experience in health care management.
  • Excellent knowledge and experience in screening, diagnostic procedures and clinical supervision and program management.
  • Excellent surgical skills; general surgery, orthopedic surgery, obstetrics and gynecological surgery etc.
  • Excellent leadership and managerial ability • Excellent time management with good interpersonal skills.
  • Patient Oriented with excellent counselling skills.
  • Solid understanding of performance evaluation procedures
  • Excellent knowledge of standards (e.g. ISO, SafeCare) and regulations for the clinical field
  • Proficient in MS Office and computer systems (e.g. patient management software)
  • Excellent communication and people skills
  • Exceptional organizational and leadership skills
  • Aptitude in resolving issues and conflict




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Lagos
| Full Time |
NGN 75,000 - 150,000
1mo
Lagos
| Full Time |
NGN Confidential
1mo