Essential Duties and Responsibilities
Manage team to achieve departmental goals by allocating workload and effectively managing resources.
Develop a talent pipeline through coaching, training and performance management.
Participate in recruiting, onboarding and training of new team members.
Represent Top Management in a professional and responsible manner when communicating with others both inside and outside the company.
Provide strategic leadership and foster collaboration across the organization.
Create and execute operational standards to ensure consistency and efficiency in the office and across the organization.
Market level business planning including staffing levels, forecasting and P&L management.
Recruit, select, orient, train, coach, counsel and discipline Managers
Develop Management and Associates to increase their capabilities and job performance
Communicate values, strategies, objectives, and assigning accountabilities
Plan, monitor and appraise performance results and administer disciplinary action if necessary
Create a climate of openness, trust and respect for each Associate
Enforce systems, policies, procedures and productivity standards
Maintain positive and productive continuity with Management, Associates and their work teams
Initiate and foster a spirit of cooperation within and between departments
Gather pertinent business, financial and operations information
Identify and evaluate trends and options
Seek detailed input from the management team and provide relevant output
Define objectives, evaluate outcomes and choose a course of action
Prepare and forecast budgets to meet or exceed the KPI’s
Schedule expenditures, research and analyze variances, and initiate corrective actions
Create and monitor results measurement reports
Implement and manage KPI’s in all measurable aspects of operations
Establish monthly and quarterly strategic and tactical planning initiatives
Ensure the implementation of daily, weekly and monthly priorities and production plans
Research, compile, initiate, sort and analyze production performance records and data
Must possess minimum of BSc in Accountancy/Management/Mechanical Engineering/Industrial Chemistry (2nd Class Upper/Upper Credit).
Possession of ACA/ACCA/FCA/MSc/MBA will be an added advantage.
Must have a minimum of 8 years practical post qualification experience.
Must be adaptable to change and work well under pressure, manage competing demands and meet tight deadlines with strong follow through and decision-making skills
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including but not limited to teammates and customers.
Proficient using Microsoft Office, Google Suite, Power BI and CRM software