Job Summary

A boutique hotel in Abuja has a vacancy for a Hotel Manager to oversee all operations and day-to-day activities of the hotel.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 7 years

Job Description/Requirements

Job Description:

  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.
  • Set clear objectives for and Supervise work staff at all levels (receptionists, kitchen staff, cleaners, porters, office employees etc.).
  • Communicate with customers as appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.).
  • Work with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Inspect facilities regularly and enforce strict compliance with policies, procedures as well as health and safety standards.
  • Ensure correct payments are received and maintain records of budgets, funds, and expenses etc.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Partake in financial activities including establishing room rates, setting budgets, and financial statements preparation.

Qualification and Skills Requirement:

  • Bachelor’s degree in hospitality management, business administration or relevant field
  • A minimum of 7 years experience in hotel management or a similar role
  • Exceptional leadership abilities with great attention to detail
  • Outstanding customer service skills
  • Strong marketing and business development skills
  • Excellent interpersonal skills
  • Preferably Female

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Anonymous Employer
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