Assessment

Front Desk Representative

Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

Job Summary

A vacancy exists for a good looking Front Desk Personnel in our office at Yaba, Lagos, Nigeria. The ideal candidate should preferably be a young lady (between age 20 to 25), outspoken with proficiency in English language (written and oral), basic office management, MS Office (Word and Excel), has a good customer service orientation and lives in or around Yaba.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

RESPONSIBILITIES: 

  • Keep the front desk clean, tidy and supplied with all the necessary supplies.
  • Ensuring the delivery of high standard reception to visitors and clients.
  • Maintaining all incoming/outgoing correspondences files and visitors register. 
  • Answering all incoming calls from customers/clients and redirecting calls when needed.
  • Answering customer(s) questions/complaints about their accounts and products of the company and alerting staff when a client/visitor is around to see them.
  • Acknowledging and resolving customer(s) complaint(s).
  • Proofread documents.
  • Typing, Photocopying and printing documents.
  • Managing diaries and scheduling appointments. 
  • Do Instagram live videos, write and create content for JeroidNG.
  • Plan meetings.
  • Receive letters, packages and send them to the appropriate destination.
  • Check, sort and forward emails.
  • Monitor office supplies.
  • Purchasing office supplies.
  • Taking minutes of meetings and write up all minutes correctly and in good time.
  • Monitor and update records and files.
  • Monitor and log office expenses and costs.
  • Managing electronic/paper filing system and data entry as requested.
  • Will under no circumstances work under the influence of drugs or alcohol. Comply with company policies, safety policies procedures. 

Salary: NGN 80-100k depending on capabilities.

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