Front Desk Representative

Job Summary

We are looking for a suitable candidate to fill this position.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

RESPONSIBILITIES

● Receive visitors to the facility cheerfully & professionally making sure they are well attended to.

● Cover all incoming calls quickly and effectively; must always address issues effectively and expeditiously.

● Act as the primary source of facility helpdesk; responding and updating requests.

● Always ensure the right ambience at the reception by ensuring climate control, music control & other aesthetics are on point at all time.

● Other duties as they arise.

● Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

● Greet and welcome guests

● Answer questions and address complaints

● Receive letters, packages etc. and distribute them and also securing parcels

● Take up other duties as assigned


Required Skills & Qualifications:

● A degree holder (e.g. BSc. HND)

● Proven experience as front desk representative.

● Familiarity with office machines (e.g. fax, printer etc.)

● Excellent knowledge of MS Office (especially Excel and Word)

● Strong communication and people skills

● Good organizational and multi-tasking abilities

● Problem-solving skills

● Customer service orientation

● Excellent oral and written and must reside within Lekki


SALARY; 60,000- 80,000

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