Front Desk Representative

Job Summary

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Responsibilities

  • Greeting and welcoming desks as they approach the front desk
  • Collect and input data of the guest on the hotel database
  • Check guest in and out of the hotel
  • Answering questions and addressing complaints
  • Keeping front desk tidy and presentable with all necessary material 
  • Answer all incoming calls and redirect them or keep messages
  • Keep updated records

Requirements

  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Lagos
| Full Time |
NGN Less than 75,000
Job Function: Admin & Office
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Job Function: Admin & Office
1mo
Lagos
| Full Time |
NGN 75,000 - 150,000
Job Function: Admin & Office
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Job Function: Admin & Office
1mo