FRONT DESK / RECEPTIONIST

Anonymous Employer

Job Summary

FRONT DESK / RECEPTIONIST

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements


The ideal candidate should be:

- A graduate

- Good interpersonal and communication skills

- Good spoken and written English

- Computer literate (word / excel, etc.)

- Problem-solving, instant decision-making skills

- Time-management and negotiation skills in all aspects of reception operations.


DUTIES AND RESPONSIBILITIES:

- Represent as the first face / virtual/other correspondence contacts of the clinic with customers

- Diary management of clinical appointments

- Management of consultant’s schedules and appointments

- Courteously greeting guests, making them feel comfortable, addressing their immediate needs

- Taking and redirecting phone calls,

- Answering inquiries and assisting other members of staff where necessary

- Handling queries and complaints via phone, email, and general correspondence

- Sorting correspondence,

- Answering client inquiries,

- ordering office supplies, doing paperwork

- collecting payments,

- updating records and files,

- maintaining schedules

- maintaining the reception area clean and organized

- Includes others not mentioned but pertains to all aspects and duties of receptionist operations.


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| Full Time |
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