Front Desk Officer

Responsibilities:

Reception Duties:

• Greeting and welcoming visitors.
• Answering and directing phone calls.
• Managing incoming and outgoing mail.

Administrative Support:

• Scheduling appointments and meetings.
• Maintaining office records and files.
• Performing data entry and managing databases.

Customer Service:

• Addressing inquiries and providing information.
• Handling complaints and resolving issues.
• Assisting clients and visitors with their needs.

Security and Safety:

• Monitoring access to the building.
• Ensuring security protocols are followed.
• Responding to emergencies and notifying appropriate personnel.

Office Maintenance:

• Keeping the reception area clean and organized.
• Managing office supplies and inventory.
• Reporting maintenance issues to the appropriate department.

Professionalism:

• Maintaining a courteous and professional demeanor.
• Adhering to company policies and procedures.
• Continuously improving customer service skills.

Requirements:

• 0 - 1 year working experience
• HND/B.Sc from a reputable institution
• Good communication and interpersonal skills

Location: Lagos

Remuneration: NGN 50,000