Front Desk Executive
Mart Group of Health Services Ltd
Admin & Office
Skills Required
Admin Communication Microsoft Office Teamwork Front Desk ReceptionistJob Summary
Are you passionate about providing exceptional customer service in the hospitality industry? Do you have a university degree B.Sc/HND and previous experience in customer service? If so, we are looking for a talented and enthusiastic individual like you to join our team as a Front Desk Executive. As a Front Desk Executive, you will play a vital role in ensuring that our guests have a delightful experience from the moment they step foot into our establishment.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Greeting and welcoming guests upon their arrival
- Assisting guests with check-in and check-out procedures
- Providing information about our services, amenities, and local attractions
- Handling guest inquiries, requests, and complaints promptly and professionally
- Managing reservations and ensuring accurate guest information is recorded
- Collaborating with other departments to ensure a smooth operation
- Maintaining a neat and organized front desk area
- Utilizing MS Office suite to perform administrative tasks efficiently
Requirements:
- A university degree in a relevant field
- Previous experience in customer service and hospitality
- Excellent verbal and written communication skills
- Strong interpersonal skills and a friendly demeanor
- Proficiency in MS Office suite (Word, Excel, PowerPoint)
- Ability to multitask and work under pressure
- Attention to detail and problem-solving skills
If you are a proactive and customer-oriented individual who thrives in a fast-paced environment, we would love to hear from you. Join our team at MART Life Detox Clinic and be a part of creating memorable experiences for our guests. To apply, please submit your resume along with a cover letter outlining your relevant experience and why you would be a great fit for this role
Note: We thank all applicants for their interest, but only those selected for an interview will be contacted.
MART Life Detox Clinic is an equal-opportunity employer and encourages applications from all qualified individuals.
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