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1 month ago

Skills Required

Admin Communication Microsoft Office Teamwork Front Desk Receptionist

Job Summary

Are you passionate about providing exceptional customer service in the hospitality industry? Do you have a university degree B.Sc/HND and previous experience in customer service? If so, we are looking for a talented and enthusiastic individual like you to join our team as a Front Desk Executive. As a Front Desk Executive, you will play a vital role in ensuring that our guests have a delightful experience from the moment they step foot into our establishment.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Rotating Schedule

Job Description/Requirements

Responsibilities:

  • Greeting and welcoming guests upon their arrival
  • Assisting guests with check-in and check-out procedures
  • Providing information about our services, amenities, and local attractions
  • Handling guest inquiries, requests, and complaints promptly and professionally
  • Managing reservations and ensuring accurate guest information is recorded
  • Collaborating with other departments to ensure a smooth operation
  • Maintaining a neat and organized front desk area
  • Utilizing MS Office suite to perform administrative tasks efficiently


Requirements:

  • A university degree in a relevant field
  • Previous experience in customer service and hospitality
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and a friendly demeanor
  • Proficiency in MS Office suite (Word, Excel, PowerPoint)
  • Ability to multitask and work under pressure
  • Attention to detail and problem-solving skills


If you are a proactive and customer-oriented individual who thrives in a fast-paced environment, we would love to hear from you. Join our team at MART Life Detox Clinic and be a part of creating memorable experiences for our guests. To apply, please submit your resume along with a cover letter outlining your relevant experience and why you would be a great fit for this role


Note: We thank all applicants for their interest, but only those selected for an interview will be contacted.


MART Life Detox Clinic is an equal-opportunity employer and encourages applications from all qualified individuals.

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