New
6 days ago
Job Summary
The Front Desk Agent is responsible for providing exceptional customer service to guests and ensuring a smooth and efficient check-in and check-outs process.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Greet guests upon arrival and provide a warm welcome.
- Manage check-in and check-outs process efficiently
- Handle guest reservations and cancellations.
- Answer phone calls and respond to guest inquiries and requests.
- Process payments, including room charges and additional services.
- Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
Requirements:
- 1 year experience
- Minimum of Diploma qualification
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