Job Summary

Medessy Enterprise Limited (trading as NG-Ride/NG-Ride Logistics) is a fast-growing transportation company with headquarter in Lagos, Nigeria. We are recruiting to fill the Field Supervisor position. You will be responsible for managing NG Ride activities in our various locations.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Mandatory requirement: Successful applicants must be self–driven and must operate in line with our company culture and values: Safety, People & Professionalism, Integrity, Customer-centricity, Excellence & Shared Prosperity (SPICES).

Reports To – Region Lead

Duties and Responsibilities:

  • Source suitable, fit for purpose 3rd party vehicles as required for all NG – Ride services in a timely manner.
  • Build relationships that enable easy access to third-party trucks, cars, buses, and other vehicle types as required.
  • Track and monitor all vehicles operating within your region throughout the trip i.e. to and from the destination.
  • Organize rescue mission and manage client by ensuring trip information and progress is duly and clearly communicated as required.
  • Acquire new customers and grow the volume of business with existing customers within your region
  • Manage clients with the aim of building mutually beneficial relationships
  • Retrieval of all documentation required for invoicing
  • Vehicle inspections
  • Supervise all vehicle maintenance activities including cost management
  • Prompt resolution of client issues
  • Manage all activities related to journey management
  • Provide technical support and advice to management
  • Develop new processes to drive deliverables, review and recommend modifications to existing processes and systems where required
  • Communicate with Manager and/or Director on work status and client issues that arise

Qualifications:

  • A degree from a higher institution
  • Excellent knowledge of the state where you wish to be employed
  • Excellent relationship management skills
  • Be proficient in analyzing risks as well as business problems so as to be able to make optimal decisions
  • Proficient in MS Office (especially Excel)
  • An analytical mind with problem-solving aptitude
  • Excellent communication skills
  • Keen eye for detail
  • Organizational and leadership skills
  • Ability to work with minimal supervision.

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