Mandatory requirement: Successful applicants must be self–driven and must operate in line with our company culture and values: Safety, People & Professionalism, Integrity, Customer-centricity, Excellence & Shared Prosperity (SPICES).

Reports To – Region Lead

Duties and Responsibilities:

• Source suitable, fit for purpose 3rd party vehicles as required for all NG – Ride services in a timely manner.
• Build relationships that enable easy access to third-party trucks, cars, buses, and other vehicle types as required.
• Track and monitor all vehicles operating within your region throughout the trip i.e. to and from the destination.
• Organize rescue mission and manage client by ensuring trip information and progress is duly and clearly communicated as required.
• Acquire new customers and grow the volume of business with existing customers within your region
• Manage clients with the aim of building mutually beneficial relationships
• Retrieval of all documentation required for invoicing
• Vehicle inspections
• Supervise all vehicle maintenance activities including cost management
• Prompt resolution of client issues
• Manage all activities related to journey management
• Provide technical support and advice to management
• Develop new processes to drive deliverables, review and recommend modifications to existing processes and systems where required
• Communicate with Manager and/or Director on work status and client issues that arise

Qualifications:

• A degree from a higher institution
• Excellent knowledge of the state where you wish to be employed
• Excellent relationship management skills
• Be proficient in analyzing risks as well as business problems so as to be able to make optimal decisions
• Proficient in MS Office (especially Excel)
• An analytical mind with problem-solving aptitude
• Excellent communication skills
• Keen eye for detail
• Organizational and leadership skills
• Ability to work with minimal supervision.