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Job Summary

Communicate with customers about their orders Maintains excellent relationships with clients through superior customer service

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

Responsibilities


Greet customers upon entrance

Prepare dining tables by arranging condiments, kitchenware and decorations

Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings

Take orders to kitchen staff and notify them of any special requests or dietary needs

Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process.

Issue bills and obtain payment

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Communicate with customers to resolve complaints or ensure satisfaction.

Communicate dining or order details to kitchen personnel.

Present menus to customers and answer questions about menu items, making recommendations upon request.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Escort customers to their tables. Assist customers with seating arrangements


Qualifications, Experience and Skills


No Experience required


Bachelor degree minimum 2.2 

Both males and females can apply

Excellent verbal communication skills

General math skills


Great customer service and conflict-resolution skills, and a commitment to professionalism

Ability to work on your feet for hours at a time

Excellent teamwork ability


Willingness to work weekends, evenings and holidays as required

Comfort with noisy, high-volume atmosphere

Capable of working well under pressure

Work Schedule


Staff will be expected to work throughout the week as we are open Monday through Sunday 24 hours a week. 

Your work schedule will be a shift of 12 hours 

Remuneration and benefits



NOTE: 

Only Successful Applicants will be contacted.


Job Location:

Lagos (Island & Mainland outlets)

Only candidates who reside in Lagos will be shortlisted

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