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3 weeks ago

Job Summary

A Housekeeping Manager oversees all cleaning operations, supervises housekeeping staff, ensures rooms and public areas meet quality standards, manages inventory, schedules staff, handles guest complaints, maintains budgets, and implements cleaning protocols to deliver exceptional guest experiences

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities:

  • Oversee and manage daily housekeeping operations, ensuring cleanliness and organization in all areas.
  • Supervise, train, and motivate housekeeping staff to maintain high service standards.
  • Develop work schedules and assign duties to staff based on operational needs.
  • Ensure compliance with sanitation standards and cleaning protocols.
  • Manage housekeeping inventory, including cleaning supplies, linens, and equipment, and handle procurement within budget constraints.
  • Handle guest complaints and resolve issues related to housekeeping services.
  • Conduct regular inspections of rooms, public areas, and facilities to ensure quality standards.
  • Collaborate with other departments to ensure smooth hotel operations and guest satisfaction.
  • Monitor and report on housekeeping expenses and manage budgets efficiently.
  • Ensure all staff are trained in safety procedures and maintain a safe working environment.


Requirements:

  • A degree in hospitality management is a plus.
  • Minimum of 5 year in a supervisory housekeeping role or related position.
  • Strong leadership and team management abilities.
  • Knowledge of cleaning protocols, sanitation standards, and inventory management.
  • Excellent organizational and time management skills.
  • Effective communication and problem-solving skills.

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