Job Summary

Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 6 years

Job Description/Requirements

  • Plans the work for the housekeeping department and distributes assignments accordingly.
  • Assigns regular duties and special duties for the housekeeping staff.
  • Schedules employees and assigns extra days off according to occupancy forecast.
  • Maintains a time logbook of all employees within the department.
  • Recruit and train new employees.
  • Assigns new employees to work with experienced help.
  • Checks on the work of these employees occasionally and observes the report made by the supervisors.
  • Approves all supply requisitions, such as those for spreads and bathroom rugs.
  • Maintains a lost-and-found department and is responsible for all lost-and-found items.
  • Determines the rightful owner and send correspondences.

Responsibility & Authority:

  • Responsible for cleanliness, orderliness and appearance of the entire resort.
  • Ensure that rooms are made as per company standard.
  • Prepare Annual Housekeeping Budget.
  • Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
  • Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
  • Develop and implement Housekeeping systems and procedures
  • Prepare reports for management information.
  • Assist Purchase department in selecting suppliers for items related to Housekeeping.
  • Plan, control and supervise Horticultural activities.
  • Attending and resolving guest complaints.
  • Verification of supplies consignments.
  • Organize on-the job training and evaluate its effectiveness.
  • Approval of the Functional Manual of the department.
  • Recommend recruitment of new personnel.

Other Routine Responsibilities:

  • Daily inspection of public areas and employees locker rooms.
  • Daily briefing of Supervisors/ Executives.
  • Coordinating the preventive maintenance schedule of rooms and a public area with the maintenance department
  • Immediately attending to guest requests.

PREREQUISITES:

  • Strong Leadership abilities and organizational skills
  • Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies/synergies across the network.

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Lagos
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