Job Summary

Our client, a reputable Customer Service consulting agency based in Lagos State is seeking to hire a Data Analyst with Advanced MS Excel skills to manage all aspects of customer experience data. Our ideal candidate must have proven ability to create interactive dashboards and reports from large datasets using advanced capabilities and functions such as macros, power query/power view, conditional formatting etc.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities

  • Lifecycle data generation to be used in the preparation of custom formatted reports.
  • Collating, inputting, sorting, and auditing / verifying data generated by independent evaluators.
  • Preparation of visualization (holistic dashboards) and management (audit) reports which provide actionable insights for our clients from multiple data sources.
  • Derive insights from data to suggest, create, and establish patterns/trends.
  • Preparation of work schedule and all relevant documentation required for our independent assessments.
  • Supervision of independent contractor staff
  • Assisting with coordination of audit activities (including surveys, opinion polls etc.)
  • General day-to-day administrative duties as may be required. 

Requirements

  • Bachelor’s Degree in Computer Science, Mathematics, Engineering, Data Science, Statistics, Economics, or any relevant discipline
  • A minimum of 2 years (post-NYSC) in a similar statistical or data analysis role
  • Advanced knowledge of Microsoft Excel (compulsory) – Vlookups, Pivot Table etc.
  • Ability to write Macros / VBA.
  • Knowledge of Power BI and Tableau and R would prove an added advantage.
  • Excellent statistical and communication skills (written and spoken).
  • Knowledge of statistical analysis, quantitative analysis, predictive analytics, and multivariate testing (A/B testing) 
  • Excellent data, graphical (presentation) and reporting skills.
  • Smart, confident, attentive to details and a quick learner.
  • Ability to work under pressure, independently as well as within a team. 

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Anonymous Employer
Lagos
| Full Time |
NGN 150,000 - 250,000
Job Function: Human Resources
1d
Lagos
| Full Time |
NGN Confidential
Job Function: Human Resources
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Job Function: Human Resources
1mo