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Job Summary

Lead, manage and execute best in class eCommerce initiatives to drive new fashion product selection, sales forecast and customer experience

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description


Principal Duties and Responsibilities:

New Product Selection, Launching and Demand Planning

  • New Fashion product selection based on information from offline market research
  • Content creation, pricing
  • Listing products into the website
  • Creative design
  • Manage an online shop
  • Manage the accuracy of stock delivery on all new product launches to ensure that the brand is receiving the product on time to meet the launch deadlines
  • Communicate new launches to Customer Service
  • Manage and track product sales performance
  • Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results
  • Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions
  • Manage and track shipping initiatives

Reporting:

  • Report on sales numbers and recap product mix positions on a weekly basis
  • Collate all information and update monthly Management reports
  • Liaise with cross-functional partners on detailed GA reporting including all site metrics and conversion data

Customer Service

  • Partner with the frontline Customer Service team for seamless customer experience

Qualifications

  • Bachelor’s degree
  • 1+ years of eCommerce operations experience
  • Background within the fashion industry preferred
  • Excellent written and oral communications
  • Excellent Microsoft Office Suite


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