Snapnet

Dynamics CRM Functional Consultant

Job Summary

The Dynamics Sales\Marketing\Customer Service Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful Dynamics Sales\Marketing\Customer Service implementation.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

RESPONSIBILITIES 


• Interact with prospects/clients to understand business requirements

• Demonstrate Microsoft Dynamics Sales\Marketing\Customer Service solution capabilities to the client.

• Conduct business process analysis and create Fit/Gap report

• Create Solution design to address client business, interface, and performance requirements

• Advise on complex Microsoft Dynamics Sales\Marketing\Customer Service business cases and propose comprehensive solutions.

• Create functional requirement and functional design for customizations

• Create estimates for implementation tasks

• Provide MS Dynamics Microsoft Dynamics Sales\Marketing\Customer Service SME expertise to client 

• Installation, setup and configuration of MS Dynamics Marketing, Dynamics Sales, Customer Service.

• Data migration from external systems into MS Microsoft Dynamics Sales\Marketing\Customer Service

• Conduct solution testing and assist with user acceptance testing

• Conduct user and administrator training

• Complete the project tasks on time and under budget

• Build expertise in Industry areas of focus contributes to the development of Industry solutions

• Assist sales and pre-sales teams to prepare proposals, participate in client presentations and support business development and the sale of professional services when necessary.


Required Qualifications, Experience & Skills


• Bachelor’s in Computer Science, Engineering, business management, management information system, marketing or equivalent. 

• Two years overall MS Dynamics  Sales\Marketing\Customer Service experience.

• Experience as an MS Dynamics Sales\Marketing\Customer Service consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable

• Hands-on experience in designing, configuring or administering MS Dynamics Sales\Marketing\Customer Service required

• MS Dynamics Sales\Marketing\Customer Service SDK, report writing, installation, configuration, and customizations

• Azure, MS SQL Server and Power BI reporting services experience

• Unit Testing: Test Case preparation and execution

• Working with all phases of the Snapnet Process


Additional Qualifications & Skills

• MS Dynamics Sales\Marketing\Customer Service certification is desired

• Vertical experience desired

• Strong work ethic: Ability to work in a structured work environment 

• Excellent interpersonal, presentation and written communication skills

• Strong ability to convey technical information to non-technical clients

• Possesses excellent communication skills

• Self-Starter with the ability to handle multiple tasks and shifting priorities

• Thinks clearly and calmly under pressure

• Solves complex problems with creative solutions

• Places emphasis on client satisfaction

• Learns new concepts quickly and thoroughly

• Promotes the mission and shared values of our company



Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Lagos
| Part Time |
NGN 75,000 - 150,000
Job Function: Software & Data
1mo
Lagos
| Contract |
NGN 75,000 - 150,000
Job Function: Software & Data
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Job Function: Software & Data
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
Job Function: Software & Data
1mo