Divisional Head, Operations
Job Summary
The candidate will ensure the Overall coordination of large-scale core operational and logistics activities of the company, including, but not limited to, cargo hub operations, fleet operations, crew management, upstream and last-mile courier operations.
- Minimum Qualification: Degree
- Experience Level: Management level
- Experience Length: 7 years
Job Description/Requirements
Key responsibilities:
- Route planning, management and optimisation
- Multi-route cargo consolidation
- Hub-and-spoke operations management
- Expansion of the company’s e-commerce footprint
- Cargo and parcel market optimisation
- Deployment and management of modern courier and logistics automation
- Aggressive development of parcel delivery market share
- Customer service oversight and quality assurance
- Warehousing and warehouse management
- Effective day-to-day coordination of all in and out-bound operations activities across locations.
- Fleet optimisation assurance and leadership
- Articulation and timely generation of business-critical reports and information systems to facilitate proactive management decision-making
- Prompt and satisfactory execution of all business development commitments
Qualification & Personal attributes
- Relevant degree in management, logistics and supply chain management or the equivalent
- Membership of the Chartered Institute of Logistics and Transport will be an advantage
- Significant operations and general management experience in cargo services, freight forwarding or international courier delivery services
- Superior knowledge of e-commerce logistics
- Strong people management and team coordination skills
- Assertive, confident and high energy personality
- Business intelligence, market awareness and strategic thinking skills
- Ability to leverage and maximise industry-standard software.