Dispatch Rider

Responsibilities:

• Manage multiple orders, delivery locations, and customers at the same time
• Deliver orders within an optimal period of time, ensuring the freshness of food and respect for customer preferences
• Safely operate a Motorcycle in all types of weather conditions
• Report on all matters relating to assigned motorcycle to the supervisor
• Responsible for updating the Drivers’ Logbook on a daily basis with the required information.
• Must ensure that assigned motorcycle documents/ particulars are updated and valid.
• Must ensure that the motorcycle is cleaned routinely or when the need arises.
• Responsible for carrying out the daily inspection on the general condition of assigned motorcycle and must properly lock motorcycle when there is a need to leave them unattended.
• Responsible for internal and external item distribution when necessary.
• Record information, such as items received and delivered
• Dispatch riders sign for the package on the collection and get an appropriate person to sign for it upon delivery
• Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
• Verify orders before each delivery and maintain a detailed, comprehensive delivery log
• Any other duty that may be assigned from time to time.

Requirements:

• Ability to use a smartphone
• Ability to use google map
• Ability to understand traffic signs and obey traffic laws
• Excellent communication skill
• Ability to read and write
• Must have a presentable look
• Good riding experience in riding bikes with a capacity of 200cc and above
• Must observe all HSE driving-related policies to ensure the consistent safety of documents and motorcycle