Dispatch Rider

Responsibilities:

• Safely transport goods, documents, and parcels to and from company branches, customers, and partners.
• Verify delivery information, such as names, addresses, and contact details, before dispatch.
• Ensure accurate documentation of deliveries and obtain recipients’ signatures where necessary.
• Maintain communication with the branch/logistics supervisor during delivery runs.
• Conduct routine checks on the assigned motorcycle to ensure it is roadworthy and report any faults immediately.
• Adhere strictly to traffic laws, company safety regulations, and delivery timelines.
• Assist with light administrative or store support duties when not on delivery runs.
• Provide excellent customer service and represent the company positively during interactions.
• Maintain records of daily deliveries, mileage, and fuel consumption.

Requirements:

• Minimum of SSCE/OND qualification.
• Valid Rider’s Card/Driver’s License with proven riding experience.
• Good knowledge of road safety rules and Lagos/Nigeria road network (or relevant city).
• Minimum of 2 years’ dispatch/delivery experience in a retail, logistics, or courier setting.
• Ability to communicate effectively in English (spoken and written).
• Physically fit and able to work under pressure.
• Strong integrity, reliability, and customer service orientation.
• Time management and punctuality.
• Strong interpersonal and customer service skills.
• Attention to detail and ability to follow instructions.
• Basic record-keeping ability.

Working Conditions:

• Full-time role; may include weekends and public holidays depending on retail operations.
• Outdoor work environment with exposure to varying weather conditions.
• Must be willing to travel between company branches as required.