Direct Sales Executive

Job Summary

To work in the sales unit and ensure Sales Expansion, Profitability and Platform stability.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements


Work with Sales Team Lead to:

  • Evaluate credit worthiness by processing loan applications and documentation within specified limits.
  • Interview applicants to determine financial eligibility and feasibility of granting loans

  • Determine all applicable ratios and metrics and set up debt payment plans

  • Communicate with clients either to request or to provide information

  • Justify decisions (approvals/rejections) and report on them

  • Complete loan contracts and counsel clients on policies and restrictions

  • Maintain and update account records

  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process

  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines

Customer Service/ Settlement and Dispute Resolution:

  • Resolve all disputes from customers.
  • Resolve all complaints from the field.
  • Provide support to the customers.
  • Gather complaints from customers and escalate
  • Other responsibilities as assigned by the Team Lead


  • Proven working experience as a Loan Officer

  • Solid understanding of direct/indirect lending practices

  • Excellent communication and interpersonal skills

  • Customer satisfaction orientation and sales competencies

  • Ability to work in a goal-oriented environment

  • HND/BSc. (Minimum of upper credit/second class upper)

Salary: NGN 80,000- NGN 100,000

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