Duties & Responsibilities
- Backend administration of company's website via Magneto administration panel
- Daily update of customer email & mobile database
- A weekly report of loyalty cards usage at MP outlets
- Manage online orders and processes of company Store customers
- Online customer care and communication management
- Digital content creation and online marketing initiatives
- Management of luxury reward customers
- Maintain web environment by identifying web requirements and monitoring system performance.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend website improvements, and develop budgets to support recommendations.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Bachelor's Degree / HND
- Experience: Minimum of 5 years.