Job Summary
The Deck admin role in VIP Express Tourism Limited requires a combination of administrative, customer service, Accurate data capturing, and sales support skills to ensure the successful execution of our decks and the smooth onboarding of Clients.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
Presentation Coordination:
- Schedule and organize presentations (decks) for prospective clients.
- Ensure all presentation materials and equipment are prepared and in good working order.
- Coordinate with presenters and ensure they have the necessary resources.
Client Management:
- Maintain a database of prospective clients and track invitations to presentations.
- Communicate with clients to confirm attendance and provide necessary information about the presentation.
- Follow up with the client’s post-presentation to answer questions and provide additional information.
Sign-Up Facilitation:
- Assist clients in completing the membership sign-up process during and after the presentation.
- Ensure all required documentation is completed accurately and submitted promptly.
- Address any concerns or issues clients may have during the sign-up process.
Sales Support:
- Work closely with the sales team to ensure they have the information and resources needed for presentations.
- Provide administrative support to the sales team, including data entry, document preparation, and coordination of follow-up activities.
Record Keeping and Reporting:
- Maintain accurate records of presentations, client interactions, and membership sign-ups.
- Generate regular reports on presentation attendance, client feedback, and membership conversions.
Customer Service:
- Provide excellent customer service to clients throughout the presentation and sign-up process.
- Handle client inquiries and resolve issues promptly and professionally.
Marketing Support:
- Assist with marketing activities related to promoting the presentations and attracting prospective clients.
- Coordinate with the marketing team to ensure consistent messaging and branding.
Data Capturing:
- Ability to capture error-free leads on the company software.
- Ability to capture leads promptly.
- Ensuring the accuracy of leads captured.
Requirements:
- High school diploma or equivalent; a degree in business administration, hospitality, or a related field is preferred.
- Previous experience in administrative roles, customer service, data capturing, and sales support is highly desirable. Experience in the tourism or hospitality industry is a plus.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Speed and accuracy in data capturing
- Attention to detail and ability to multitask in a fast-paced environment.
- Customer-focused mindset with a commitment to providing high-quality service.
Benefits:
- HMO
- Trainings
- Opportunities for career growth and professional development.
- A dynamic and collaborative work environment with a supportive team.
- Daily food allowance while on business travel
Job role and working hours:
- Office-based role as well as frequent travel to presentation venues.
- 100% of the working hours, when not on sales roving, or when office sales presentations are not scheduled to be run.
- The job is a dual-role, and the role breakdown in terms of time spent on each role changes daily/weekly/monthly.
Remuneration: NGN 70,000
How to Apply: Interested candidates are invited to submit resumes and a compelling cover letter detailing their relevant experience and achievements. Please email your application to
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