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4 weeks ago

Job Summary

The Deck admin role in VIP Express Tourism Limited requires a combination of administrative, customer service, Accurate data capturing, and sales support skills to ensure the successful execution of our decks and the smooth onboarding of Clients.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

Presentation Coordination:

  • Schedule and organize presentations (decks) for prospective clients.
  • Ensure all presentation materials and equipment are prepared and in good working order.
  • Coordinate with presenters and ensure they have the necessary resources.


Client Management:

  • Maintain a database of prospective clients and track invitations to presentations.
  • Communicate with clients to confirm attendance and provide necessary information about the presentation.
  • Follow up with the client’s post-presentation to answer questions and provide additional information.


Sign-Up Facilitation:

  • Assist clients in completing the membership sign-up process during and after the presentation.
  • Ensure all required documentation is completed accurately and submitted promptly.
  • Address any concerns or issues clients may have during the sign-up process.


Sales Support:

  • Work closely with the sales team to ensure they have the information and resources needed for presentations.
  • Provide administrative support to the sales team, including data entry, document preparation, and coordination of follow-up activities.


Record Keeping and Reporting:

  • Maintain accurate records of presentations, client interactions, and membership sign-ups.
  • Generate regular reports on presentation attendance, client feedback, and membership conversions.


Customer Service:

  • Provide excellent customer service to clients throughout the presentation and sign-up process.
  • Handle client inquiries and resolve issues promptly and professionally.

 

Marketing Support:

  • Assist with marketing activities related to promoting the presentations and attracting prospective clients.
  • Coordinate with the marketing team to ensure consistent messaging and branding.


Data Capturing:

  • Ability to capture error-free leads on the company software.
  • Ability to capture leads promptly.
  • Ensuring the accuracy of leads captured.


Requirements:

  • High school diploma or equivalent; a degree in business administration, hospitality, or a related field is preferred.
  • Previous experience in administrative roles, customer service, data capturing, and sales support is highly desirable. Experience in the tourism or hospitality industry is a plus.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  • Speed and accuracy in data capturing
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Customer-focused mindset with a commitment to providing high-quality service.

 

Benefits:

  • HMO
  • Trainings
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment with a supportive team.
  • Daily food allowance while on business travel


 Job role and working hours:

  • Office-based role as well as frequent travel to presentation venues.
  • 100% of the working hours, when not on sales roving, or when office sales presentations are not scheduled to be run.
  • The job is a dual-role, and the role breakdown in terms of time spent on each role changes daily/weekly/monthly.


Remuneration: NGN 70,000


How to Apply: Interested candidates are invited to submit resumes and a compelling cover letter detailing their relevant experience and achievements. Please email your application to 

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