Job Summary

Can you Contact & Interact with Debtors via telephone, Collect payment on debts, Ensure the resolution and payments of delinquent accounts, Plan course of action to recover owed money. Then this role is for you.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Requirements:

  • Contacting & Interacting with Debtors via telephone:
  • Collecting payment on debts
  • Understanding reasons for late payment.
  • Ensuring the resolution of delinquent accounts
  • Tracking outstanding debts
  • Plan course of action to recover owed money.
  • Negotiating payoff deadlines and payment plans.
  • Work closely with Team leads, supervisors and call center manger to ensure synergy and all time customer satisfaction while ensuring debts are being recovered and paid up.
  • Adherence to call script and call center policies.
  • Compile Reports
  • Very Proficient with MS Excel


Remuneration: Base pay + Commission




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