Job Requirements:

• Contacting & Interacting with Debtors via telephone:
• Collecting payment on debts
• Understanding reasons for late payment.
• Ensuring the resolution of delinquent accounts
• Tracking outstanding debts
• Plan course of action to recover owed money.
• Negotiating payoff deadlines and payment plans.
• Work closely with Team leads, supervisors and call center manger to ensure synergy and all time customer satisfaction while ensuring debts are being recovered and paid up.
• Adherence to call script and call center policies.
• Compile Reports
• Very Proficient with MS Excel

Remuneration: Base pay + Commission